Dealing with an insurance company that undervalues or denies your claim can be incredibly frustrating, especially after faithfully paying your premiums. As a New York homeowner, you shouldn’t be left to absorb the financial impact of repairing or replacing property damaged by vandalism. Fortunately, you don’t have to face this challenge alone. With the right legal support, you can level the playing field.
NY Policyholder Rights and Insurance Responsibilities
Your rights as a New York policyholder experiencing vandalism include:
- Timely claim processing: Insurance companies must promptly acknowledge and respond to your claim. Under New York Insurance Regulation 64, insurers must begin investigating claims within 15 business days of receiving notice and provide a decision within a reasonable time frame.
- Full access to your policy terms: You are entitled to receive and review the complete terms of your homeowners insurance policy, including all declarations, endorsements, and exclusions.
- The right to seek just compensation: If you believe your insurer has wrongfully denied or underpaid your claim, you have the legal right to challenge that decision through mediation, arbitration, or litigation.
In some instances, policyholders may be entitled to additional compensation, including consequential damages such as attorney’s fees or financial losses resulting from the insurer’s failure to pay on time, if the insurer is found to have violated its obligations under New York law.